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Ticket Access FAQ

Pre-order Keane's "Cause And Effect" album through the official store through Tuesday June 11, 2019 at 12PM local time to access exclusive ticket pre-sale for the Cause and Effect tour in Los Angeles and New York City.

The passcode will give you access to an exclusive pre-sale window, where you'll get the chance to buy up to 2 tickets before general release to the public.

Codes are distributed via email. You will receive the email with your code and instructions to redeem your pre-sale access on Wednesday June 12, 2019 at 10AM local time thru Thursday June 13, 2019 at 10PM local time. 

Limited to 1 pre-sale code per order, per customer. Only a limited number of tickets are available. There is no guarantee that you’ll be able to buy tickets to the show using your pre-sale code. Pre-sale codes have no cash value, and are non-transferable, case-sensitive, and good for one-time use only.

For questions or inquiries regarding pre sale codes, please email us at Keane@umgstores.com